rbajee FAQ — Betting and Deposit Questions Answered

Cricket betting, mobile banking deposits, bonus terms, VIP cashback, and 24/7 support — this page has clear and detailed answers to the questions that come up most often when using rbajee.

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Betting

Cricket Betting

Before cricket betting at rbajee, it is important to understand how to read odds, how live betting works, and the rules around match cancellations. Answers to the top questions are below.

If a match does not complete enough overs due to rain or any other reason, rbajee voids that bet. The full stake of a voided bet is returned to you. It usually takes a few minutes for the amount to appear in your account balance. In an accumulator bet, if one selection is voided, it is removed and the remaining selections are recalculated.

In a multi-bet, you combine multiple selections and all of them must win for you to receive a payout. The odds are multiplied: for example, if three selections have decimal odds of 1.50, 1.60, and 1.80, the combined odds are 1.50 × 1.60 × 1.80 = 4.32 (approximately). On a ৳100 stake, the return would be ৳432 — but if even one selection loses, the entire ৳100 is lost.

Yes, live in-play betting is available at rbajee. After a match begins, odds change with every over and wicket. Before confirming a bet, check the odds carefully, as live odds change very quickly. Live betting markets are most active during BPL and T20 matches.

With decimal odds, multiply your stake by the odds to get the total return. For example: in a limited-overs match, Team A has odds of 2.10 and Team B has odds of 1.75. If you bet ৳500 on Team B and Team B wins, your return is ৳875 (including ৳375 profit); if Team A wins, you lose ৳500. Odds never go below 1.00 — higher odds mean greater potential profit but a lower chance of winning.

In a handicap bet, the weaker team is given a notional advantage. For example, if the stronger team is given a -1.5 run handicap, they effectively start 1.5 runs behind for settlement purposes. So if you bet on that team, they must win by more than 1.5 runs. It is worth reading the rules carefully before placing a handicap bet.
Deposit

Money Deposits

All your questions about depositing via bKash, Nagad, Rocket, or bank transfer — answered here.

rbajee does not charge any deposit fee of its own. However, your mobile banking app (bKash, Nagad, Rocket, Upay) may apply its own transfer charges. For bank transfers, the bank may charge according to its own policy. The full amount you deposit is credited to your rbajee account.

Log in to rbajee and go to the 'Deposit' option. Select Nagad from the list of payment methods. Send money from your Nagad app to the number provided by rbajee. Enter the amount and transfer reference number correctly. After confirmation, your balance is usually updated within a few minutes.

First, check your mobile banking app's transaction history to confirm the transfer was successful. If it was, collect the transaction ID or a screenshot and send it to rbajee via live chat or email support. The 24/7 support team will verify and resolve the issue promptly.

The minimum deposit at rbajee by any method is ৳500. Once this amount is deposited, you can start playing in all sections — slots, live casino, and sports betting. The minimum withdrawal amount is ৳1,000.

Withdrawals at rbajee are usually processed within 15 minutes to 2 hours. Payments via bKash, Nagad, Rocket, and Upay are the fastest. Bank transfers may take additional time depending on the bank's own processing time. Having a verified account makes withdrawals smoother.
Bonus

Bonuses and Offers

Details on claiming the welcome bonus, meeting wagering requirements, and cancelling a bonus.

When opening a new account and making your first deposit, keep the bonus option enabled. rbajee offers a 120% first-deposit bonus of up to ৳20,000. For example: if you deposit ৳1,000, ৳1,200 in bonus is added, making your total balance ৳2,200. To receive the bonus, you must deposit at least ৳500 and have a fully registered account.

Wagering means betting the bonus amount a set number of times before you can withdraw winnings from that bonus. At rbajee, the wagering requirement is 10 times the bonus amount. Example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, wagering = ৳1,200 × 10 = ৳12,000. Once you have placed bets totalling ৳12,000, the bonus portion can be withdrawn.

Yes, the option to cancel a bonus is usually found in account settings. However, cancelling a bonus will also cancel any winnings earned from that bonus. Winnings from bets placed while the bonus was active may also be affected. Read the terms and conditions carefully before cancelling, or contact live chat support for help.

No, the welcome bonus is given only once per new account. Attempting to claim the bonus by opening multiple accounts using the same mobile number, bank account, or device is considered a violation of rbajee's terms and conditions and may result in account suspension.

On a ৳33,400 deposit, the bonus at 120% would be ৳40,080 — but the maximum cap is ৳20,000, so the bonus is ৳20,000. Total balance: ৳53,400. Wagering requirement = ৳20,000 × 10 = ৳2,00,000. Once bets totalling ৳2,00,000 are completed, winnings from the bonus can be withdrawn.
VIP

VIP Benefits

Learn about weekly cashback, tier upgrades, and special benefits in the rbajee VIP programme.

rbajee has 5 VIP levels in total. Bronze offers up to 0.2% weekly cashback, Silver offers 0.4%, Gold offers 0.6%, Platinum offers 0.8%, and Diamond offers up to 1.0% weekly cashback. Cashback is calculated on the net loss for the week (total losses minus total winnings).

Cashback is calculated on your total net loss for the week after deducting winnings. Example: if you are a Gold member and your net loss for the week is ৳20,000, cashback = ৳20,000 × 0.6% = ৳120. This ৳120 is the maximum cashback for that tier. The calculation resets each week.

Starting from Bronze, you can move up gradually based on regular playing and betting activity. The more active you are, the sooner you have the opportunity to reach a higher tier. rbajee determines the criteria for tier upgrades based on the overall activity of your account.

In addition to weekly cashback, higher VIP tier members receive priority support, access to special promotional offers, and personalised assistance with account management. Deposits and withdrawals are also given priority at higher tiers.

Diamond is rbajee's highest VIP tier and offers a maximum of 1.0% weekly cashback. This is the highest rate in the programme. However, Diamond members receive other special offers and benefits not available at lower tiers. Contact live chat support for more details.
Support

Contact and Support

Find out how to reach rbajee's support team, what languages are available, and how to prepare. Questions about responsible gaming can also be raised here.

rbajee has two support channels: live chat and email. Live chat is the fastest — you will find the chat window as soon as you enter the site. For complex issues or when you need to send documents, use email. Both Bengali and English support are available through both channels.

Yes, the rbajee support team provides full support in Bengali. You can also contact them in English. Most importantly, support is available 24 hours a day, 7 days a week — whether it is night or early morning, you can reach out via live chat or email at any time.

Before reaching out via live chat or email, have the following at hand: your registered username or email, a description of the issue (including date and time), any transaction ID or reference number (for payment issues), and relevant screenshots. Providing this information helps resolve issues faster.

rbajee support is active every day of the week, every hour — no exceptions for Fridays, Saturdays, or public holidays. You may need to wait a few minutes to connect on live chat. Email responses are usually received within a few hours.

Still have questions? Talk to us directly

If you did not find the answer to your question in this FAQ, do not worry. rbajee's support team is ready to help in Bengali and English, 24 hours a day, 7 days a week.

Live Chat — instant support Email — for detailed issues

Email: [email protected]

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