rbajee's commitment to responsible gaming
Play for fun, not to your detriment. rbajee believes that safe, within-limits play is what genuine enjoyment looks like. On this page you can learn how to keep your limits in check and where to get help.
Our commitment
rbajee is not just an entertainment platform — it aims to create a responsible environment where every player can participate within their own means and limits. We believe gambling is a form of entertainment, but when control is lost it can have a negative impact on a person's life.
For this reason rbajee has an age verification process in place. No one under 21 may open an account or place a bet on this platform. Keeping underage family members away from this site is the moral responsibility of every adult user.
Under our Terms and Conditions, every user is required to verify their identity and age. This verification process is not just a legal requirement — it is for your protection and the protection of society.
Gambling addiction is a recognised mental health condition. If you feel that gambling is affecting your daily life, relationships, or financial situation, seeking help is the wisest course of action. To learn more about how your personal information is kept safe, read our Privacy Policy page, where full details are provided.
For answers to common questions, visit our FAQ page, where you will find answers to frequently asked questions about account management and limit setting.
Tools to keep yourself in control
rbajee gives players the ability to set their own limits. Each of the tools below helps you build healthy gambling habits.
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.
Time Limit
Set a time limit on how long you play in a single session. When the time is up, the site will automatically alert you.
Self-Exclusion
Temporarily close your account for a set period — from 7 days up to a longer-term break.
Loss Limit
Once you have lost a specified amount, you will not be able to place further bets — this limit protects your weekly or monthly budget.
Cooling-Off Period
If you feel you need a break from playing, temporarily disable login for a set period — with no complicated process involved.
Contact the Support Team
To set limits or close your account, get help directly from our team via 24/7 live chat — available in Bengali and English.
Recognise the warning signs
Gambling addiction often develops gradually. If you notice any of the signs below in yourself or someone close to you, it is time to seek help.
- Feeling a repeated urge to bet more in order to win back money that has been lost.
- Deciding to stop gambling but being unable to do so.
- Borrowing money from family or friends for gambling, or hiding it from them.
- Spending more time gambling by cutting back on time for work, study, or family.
- Feeling restless, angry, or depressed when unable to gamble.
- Continuing to spend money on gambling even when unable to meet basic expenses.
- Lying to loved ones or hiding information about the extent of your gambling.
- Having trouble sleeping, eating, or concentrating at work due to thinking about gambling.
Assess yourself
The questions below will help you reflect on your own gambling habits. This is not a medical diagnosis — it is simply a personal self-assessment tool.
Where can you get help?
You do not have to face this alone. From rbajee's own support team to family and professional counsellors — there are many ways to get help.
rbajee Live Chat
Our support team is available seven days a week, twenty-four hours a day, in Bengali and English. Direct help with setting account limits or starting the self-exclusion process is available right away.
Email Support
For more detailed concerns, contact us by email. Our team handles all responsible gaming requests confidentially and with respect.
Family and Close Ones
Trust someone in your family and open up about what you are going through. Support from people you know is one of the most effective ways to overcome addiction.
Professional Counsellors
Consult a mental health professional or addiction counsellor. Professional help is available from government and private mental health centres in Bangladesh.
Our pledge
rbajee commits to always putting the wellbeing of its players above profit. No minors are permitted on our platform. Our door is always open to those who need help — no judgement, only support.